A call comes in
Water in the basement
Burst pipe
Dripping tap
It picks up
Every call and text gets answered, 24/7. It asks what is wrong, in plain words.
AI receptionist for plumbers
Knows a burst pipe from a dripping tap. Wakes you only for the first.
For plumbing shop owners with one to ten trucks who still answer the business line on their own cell.
RingPilot
Receptionist
Thanks for calling. What is going on?
Water is coming through my kitchen ceiling and it will not stop.
That sounds like a burst pipe. I am patching the owner in right now. Stay on the line.
Sorted as
Burst pipe, emergency
EmergencyOwner's phone is ringing
The call
Burst pipe at 2 a.m.? Your phone rings. Dripping tap? It waits for morning.
RingPilot answers every call and text. It asks what is wrong, works out whether it is a burst pipe or a dripping tap, and only the burst pipe gets through to you.
RingPilot
Receptionist
Thanks for calling. What is going on?
The tap in my bathroom keeps dripping. Can someone come this week?
A dripping tap can wait. I have booked you for Thursday at 9:30 a.m., and I am texting you a confirmation.
Booked on
Google Calendar
RoutineOwner not woken
Follow-up text sent to the caller. See you Thursday at 9:30 a.m.
Answers every call and text
Day and night, 24/7. The business line stops living on your cell.
Knows plumbing
It can tell a burst pipe from a dripping tap, so a slow drip never costs you sleep.
Books it and texts back
Routine jobs go onto your Google Calendar, and the caller gets a follow-up text.
Patches you in on emergencies
A burst pipe rings your phone and puts you on the line with the caller.
How a call is sorted
Every call is sorted before it reaches your phone
Three things happen between the first ring and you. The picture below shows a sample of how one call gets sorted.
Call sorting
SampleA call comes in
Caller: Water is coming through my ceiling.
Check the problem
Burst pipe
Dripping tap or routine job
Burst pipe
Patch the owner in
Your phone rings and the caller stays on the line.
Dripping tap
Book on Google Calendar
Thursday, 9:30 a.m.
Text the caller
A follow-up text goes out.
Text to the caller
SampleHi, it is the shop. You are booked for Thursday at 9:30 a.m. Reply here if that changes.
Thanks, see you then.
Sample
Water is coming through the ceiling.
That is a burst pipe. Calling the owner now.
It knows the difference
A burst pipe and a dripping tap are not the same call. RingPilot sorts it before it bothers you.
What happens next
Burst pipe: owner patched in
Dripping tap: booked on Google Calendar
Caller gets a follow-up text
Every call and text answered, 24/7
It acts on it
Burst pipe: your phone rings. Anything else is booked onto Google Calendar, and the caller gets a follow-up text.
Price
Unlimited call minutes, $150 a month
There are two monthly plans, and both come with unlimited call minutes. This one is Base.
Base
$150/month
- Answers every call and text, 24/7
- Books onto Google Calendar
- Texts the caller a follow-up
- Patches you in on emergencies
Unlimited call minutes. Sold through hosted checkout.